Counter Sales / Customer Service Representative (Full-Time) - Join The World's Largest Car Rental Company! Montréal 2155105

Montréal, QC

Join the World’s Largest Car Rental Company as a  Full-Time Counter Sales Representative at our Montreal, QC location.

Bilingual French/English required

$12.75 per hour plus commission.


Are you outgoing? Do you enjoy sales? Do you provide an exceptional customer experience? Will you excel in a fast-paced environment? Do you strive to be the best? 

If the answer is YES, this Customer Service Representative position is for you! 

We are the global leader in rental car services, and with locations in 146 countries, we are constantly expanding and looking for the right people to join our winning team. 

Why drive your career with us?

We reward our employees with competitive compensation packages. For the Counter Sales / Customer Service Representative.

What do we expect from you?
  • Effectively communicate and recommend products and services to enhance customer's travel experience.
  • Provide world class customer service by managing the rental and return process with accuracy and attention to detail, in compliance with company policies and procedures.
  • Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer's responsibility of damage, fuel options and up-sells.
  • Achieve personal sales goals while supporting the goals of the team.
  • Work in a fast-paced sales environment, providing helpful, quality service by enhancing the customer's rental experience.
  • Monitoring fleet availability for reservations and walk-ups.
  • Drive continuous improvement by communicating customer feedback to the team and engaging in action planning to improve operational performance and customer satisfaction.
  • Resolve customer issues and concerns professionally while using effective customer service techniques.
  • Maintain appearance appropriate for providing best-in-class customer service in accordance with established company guidelines.
What should you possess?
  • Previous experience in customer service and sales; proven sales ability.
  • Bilingual French/English required
  • Must have valid driver's licence
  • Have the competitive drive and confidence to succeed in a sales environment.
  • A dynamic, customer-focused attitude with a passion for providing exceptional customer service.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and organizational skills with an engaging, polished, and professional attitude.
  • Detail oriented.
  • Able to work efficiently in a fast-paced and demanding customer environment with a variety of tasks.
  • Show a high level of ownership, accountability and initiative.
  • Computer literate.
  • Must be flexible and able to work evenings, weekends, holidays and overtime as required 
  • Must be able to stand for long periods of time.
Ready to join our team?

Please submit your resume in Word format ASAP!

 

Hertz

Hertz

Hertz operates its car rental business through the Hertz, Dollar and Thrifty brands from approximately 10,400 corporate, licensee and franchisee locations in North America, Europe, Latin America, Asia, Australia, Africa, the Middle East and New Zealand.

Hertz is the largest worldwide airport general use car rental brand, operating from approximately 8,800 corporate and licensee locations in approximately 150 countries. Hertz is the number one airport car rental brand in the U.S. and at 111 major airports in Europe. Dollar and Thrifty have approximately 1,580 corporate and franchisee locations in approximately 80 countries.

Product and service initiatives such as Hertz Gold Choice, NeverLost®, and unique cars and SUVs offered through Hertz's Adrenaline, Prestige and Green Traveler Collections, set Hertz apart from the competition.

Additionally, Hertz owns the vehicle leasing and fleet management leader Donlen Corporation and operates the Hertz On Demand car sharing business. The Company also owns a leading North American equipment rental business, Hertz Equipment Rental Corporation, which includes Hertz Entertainment Services.

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