Call Centre Representative - Inbound CSR

Toronto, ON

About us:

We are Hiring Help, a recruitment services company who bridge the gap between companies looking to hire and applicants seeking a job in their field. We specialize in the acquisition of qualified and skilled candidates to help our clients succeed in their businesses.


About the Hiring Company:

We are a large organization providing the best service on behalf of our incredible clients. Representing hundreds of Canadian companies including the largest companies in the country we strive to personalize service, customer care and technical care solutions.


About the Position:

We are seeking to add full-time permanent Call Centre Representatives to join our client's team to provide the best service to people all across the country. We are seeking people who want to be the best and work for the best.

Hours:This is a full time role for five days a week. The two days off will be 2 consecutive days but will not necessarily be Saturday and Sunday. They are hiring for various shifts. This role is 38.5 hours a week of consistent work. This is not a temporary or contract position; this is a permanent role.


Languages: We are hiring for English only


In this position, you will:

  • Providing an exceptional customer service experience
  • Assisting with resoloving customers issues
  • NO outbound calling or sales
  • Respond to inquiries via email, text, online chat or phone


Ideally, we are looking for applicants:

  • Speak, read, write and comprehend clear fluent English
  • Love of assisting others
  • Keen eye for detail and problem solving
  • Must be able to work a full-time schedule of 5 days on, 2 days off


What we can offer you:

  • Pay between $14 and $15.00 an hour with a premium for overnight shift (depends on experience and skills)
  • Full time employment with regular shifts
  • Health and dental benefits
  • Bonuses
  • Midtown Toronto location on TTC subway line
  • Advancement opportunities to team leads and management
  • Overtime, if desired


Our recruitment team will review all resumes and reach out to applicants who are qualified for the role. 

Good luck!


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