English Speaking Customer Service Representative

Montréal, QC

Please note due to COVID-19 concerns, we are offering video interviews. There may also be a temporary period where upon hire you may work from home before commencing working in office.


About us:

We are Hiring Help, a recruitment services company who bridge the gap between companies looking to hire and applicants seeking a job in their field. We specialize in the acquisition of qualified and skilled candidates to help our clients succeed in their businesses.

About the Hiring Company:

We are a large organization providing the best service on behalf of our incredible clients. Representing hundreds of companies including the largest companies in the country we strive to personalize service, customer care and technical care solutions.

About the Position:

We are seeking to add full-time permanent Call Centre Representatives to join our client's team to provide the best service to people all across the country. We are seeking people who want to be the best and work for the best.


This is a full-time role for five days a week. The two days off will be 2 consecutive days but will not necessarily be Saturday and Sunday. They are hiring for two shifts: 7 am to 3 pm and 3 pm to 11 pm. This role is 38.5 hours a week of consistent work. This is not a temporary or contract position; this is a permanent role.


We are hiring for English only

In this position, you will:

- Provide top customer service to incoming calls from our client’s customers
- Help people to resolve issues and leave their experience with us satisfied and feeling pleased with their experience
- NO outbound calling or selling
- Respond to inquiries via email, text, online chat or phone

Ideally, we are looking for applicants:

- Speak clear fluent English

- 6 months or more experience at a call centre or in customer service
- Must love to help people and work to solve the questions, concerns and problems of our client’s customers
- Must be able to work a full-time schedule of 5 days on, 2 days off


What we can offer you:

- Full time employment with regular shifts
- Health and dental benefits
- Bonuses
- Advancement opportunities to team leads and management
- Overtime available, if desired


Our recruitment team will review all resumes and reach out to applicants who are qualified for the role.

Good luck!


Be the first notified of new relevant jobs